My name is Lori Reed. I’m the Employee Learning & Enrichment Coordinator for the Public Library of Charlotte & Mecklenburg County (PLCMC)*. I oversee the training, learning, and development of nearly 600 staff. I’ve done my share of front-line duties as well with six years on the reference desk at a busy regional library.
My passion is in learning and technology and making technology easy for people to understand. I believe that the best training happens outside the four walls of the traditional classroom. I enjoy coaching, mentoring, and helping others to be the best that they can be.
I have fifteen years experience in training and development and began my career as a firefighter/EMT in Florida. There’s nothing like having a life on the line (sometimes your own) to teach you the importance of good training. Believe it or not working in libraries is very similar to working on an ambulance or a fire truck. You take care of a lot of homeless people, you sometimes have to clean up things that require latex gloves, you always wear comfortable shoes, and you put out a lot of fires!
I am certified as a Training Specialist by the North Carolina Office of State Personnel and a Certified Synchronous Facilitator. I am also a member of the American Society for Training and Development, American Library Association and, CLENERT. I live in Charlotte, North Carolina with my husband Russ (who is also a library trainer), our two children (ages 4 and 1), two cats, and a fish.
*The thoughts and opinions expressed here are my own and do not necessarily reflect the opinions of PLCMC.
Contact
Email: reedlori at gmail.com
Phone/text message: (704) 661-0394
Speaking, Writing, and Consulting
I’m available to speak and/or consult for libraries and other organizations about a variety of topics, such as:
- Web 2.0
- Technology Competencies for staff
- elearning
- Synchronous Learning
- Learning Culture
- Train-the-trainer
- Time Management
- Work/Family Balance
- Issues relating to working moms
Please contact me for more information. I’m happy to work with you on whatever your organization’s needs are. You can reach me by email at reedlori at gmail.com or by phone/text message at (704) 661-0394.
Presentations
- Cultivating a Culture of Learning in Libraries, WebJunction webinar (encore presentation), July 2008
- IT Core Competencies at PLCMC, American Library Association CLENERT Training Showcase, June 2008
- LOL @ Your Library: Live Online Learning at PLCMC, American Library Association ACRL Poster Session Learning Virtually: Online Professional Development for Library Workers with Tight Budgets and Full Schedules, June 2008
- Competencies For Your Staff: From Implementation to Integration, Preconference Panel for American Library Association, June 2008
- Cultivating a Culture of Learning in Libraries, WebJunction webinar, June 2008
- Learning with Web 2.0 for the North Carolina Trainers Network Team, January 2008
Publications
- April 2008 - Ergonomics: A Simple Solution to That Pain in Your Neck in Library Worklife: HR E-News for Today’s Leaders
- February 2007 - The C’s of Our Sea of Change: Plans for Training Staff, from Core Competencies to LEARNING 2.0 in Computers in Libraries
- August 2006 - 7 1/2 Habits of Highly Successful Lifelong Learners created for PLCMC and WebJunction






